Taking an Exams at the British Council

Over 2 million people took exams with the British Council last year. They offer a wide range of exams, from English tests to school and business qualifications, in more than 90 countries worldwide. They connect people worldwide with learning opportunities and creative ideas from the academia and business world.

Take an exam with them and enjoy the benefits of their services:

  • Long-standing experience in delivering high quality exams
  • Highly trained and experienced personnel who meet British Council and exam board standards
  • Qualified examiners trained and accredited by Cambridge English
  • Carefully selected venues, all equipped with modern facilities
  • Listening tests conducted with state-of-the-art audio equipment
  • Free access to Road to IELTS, our online self-study resource for IELTS test takers
  • Support for teachers and learners of English through our TeachingEnglish and LearnEnglish websites.

Take an exam with them to improve your employment prospects and enhance your chances of continuing your education in Ghana or abroad.

Special arrangements for exams

The British Council aims to ensure that every candidate is treated fairly and objectively and that they are given optimum conditions to take their exams.

Please do not bring any personal belongings  / valuable items with you to the exams venue or the British Council. The British Council is not liable for your personal belongings and /or valuables.

The above applies to exams held at other exams venues as well. Cars are parked at the owner’s risk.

All exams (except IELTS and CIPS)

We will only consider application for refunds, if you are unable to attend the examination on the following grounds:

  • medical – hospital admissions or serious injury
  • loss or bereavement – death of parents, guardian, brother/sister or child
  • hardship/trauma – victim of crime, victim of traffic accident

Refunds will not be issued for incorrect choice of examination or subject choice.

Applications for refunds must be made within 14 days of your exam date. Application made after this time will not be considered.

All applications attract an administration fee of 25% of the exam fee paid.

IELTS

Candidates can request a cancellation of their registration up to five weeks before the test date. This will incur a 25% administration fee.

No refund is given for cancellations made within five weeks of the test date, unless you are unable to attend the examination on the following grounds:

  • medical – hospital admission or serious injury
  • loss or bereavement – death of parents, guardian, brother/sister or child
  • hardship/trauma – victim of crime, victim of traffic accident

No refunds are given on study packs.

CIPS fees

No refunds are given on CIPS fees. All requests have to be made to the professional board directly.

Applying for a refund

The following documentation needs to be submitted to enable us to process your refund:

  • refund application form (PDF, 22KB). You can also collect the form from our British council office.
  • original bank deposit slip, receipt or payment confirmation
  • copy of photo identity document
  • documentation supporting your grounds for refund (medical certificate, death certificate or police report).

Refund applications take 10 working days to process, we will contact you to notify you of the outcome of your application.

Refunds shall be issued by cheque or electronic fund transfer into the applicant’s account.

Refunds shall not be issued to third parties unless the student authorises us to do so in writing.